Bolt a Riding platform has introduced additional features on its driver’s app to enhance the safety and well-being of drivers, Boda riders, and passengers during a trip.
The new safety features include the driver trip sharing feature and the rider score feature which now allow drivers and riders on its platform to share their live trips as well as be able to rate their passengers.
The driver trip-sharing feature provides enhanced safety for drivers by allowing them to share the status of their live trips with a third party, who then has the opportunity to follow the trip status and location in real-time.
The trips are also tracked and monitored in real-time by Bolt throughout the journey.
“We are constantly looking to promote features and functionalities that improve the safety ecosystem of our app. Our core business is to provide sustainable, safe, and affordable mobility services to everyone,” said Kenneth Micah, Bolt’s Regional Manager, Eastern Africa.
Drivers share their trip details via a link that is automatically generated once they are on a trip.
The link is valid for the current trip, and drivers have to issue a new link for every trip if they feel necessary to do so. The links will also remain active for up to 48 hours for incomplete trips.
The trip-sharing feature functions in a similar way as the ‘Share your ETA feature’ on the passenger’s app which enables passengers to share their live trip details with emergency contact numbers, thereby bolstering safety throughout their journey.
Bolt has also introduced the rider score feature which enables drivers to rate their passengers after every trip. Bolt also has a women-only category aiming to address safety needs and improve women’s mobility by connecting female drivers with female passengers.
Other security features available on the Bolt app include the SOS emergency button that can be used to alert and seek security or medical assistance at any time during a Bolt trip, where a driver, a passenger, or another road user is in immediate danger.