Opinion

The pandemic finally made evident that Revenue Management is not about analytics and crunching numbers only, but a lot about being creative to tackle the evolving needs of our customers’…

In 2015, Safaricom undertook one of the biggest and most complex projects to date, migrating its servers to Kenya from Germany. The project was one of a kind in Kenya, and probably in…

Personal growth is essential in realizing one’s competitive advantage in the job market. Notably, a specific formula does not define personal success. This makes an individual’s goals…

Over the last 12 months, the Government has shown adequate support to the real estate sector by bringing in policy reforms and a host of relief measures to support construction and uptake…

Technology and the dynamism of consumer behaviour continue to drive change and innovation in the payments world. In the early 1990s and 2000s, Kenya was heavily a cash economy with only the…

Women entrepreneurs can transform the lives and livelihoods of communities and enhance the economic wellbeing of any society. The resilience of women in entrepreneurship and business…

Innovative, non-tobacco products have immense potential to reduce tobacco-related harm, disease and premature death Several African governments still employ the ‘quit or die’ approach to…

Bitcoin has smashed through all-time price highs in 2021 - and many other cryptocurrencies have too. Many people hold strong views - that Bitcoin is a scam, a crashing bubble and that it…

“Enjoyment” is a phrase my peers and I use when having fun. Usually characterised by a carefree attitude with little regard to future considerations. The truth is that our habits,…

Billions of SMS messages are sent and read daily, making it one of the most powerful marketing tools for businesses worldwide. A large proportion of online traffic in some of the most…