LG Electronics East Africa has unveiled a pioneering campaign, aiming to catapult customer satisfaction by showcasing the distinctive advantages of selecting the electronics titan for their service and support needs.
According to the Managing Director of LG Electronics East Africa, Dongwon Lee, who eloquently emphasized the campaign objectives, he underscored the importance of service constructs and warranty scrutinization.
Lee assured that the strategic initiative will enable LG product consumers to extract the maximum possible experience from their devices.
The keystone of the campaign is Warranty Checks, an aspect which will be significantly highlighted to facilitate customer comprehension about its numerous advantages. Thereby, LG hopes to boost its customer confidence and assure them of a superb product ownership journey under LV’s aegis.
“With an enhanced focus on warranty checks, our primary objective is to ensure our customers have an undisputed confidence and satisfaction in our products,” Lee declared.
The campaign also represents LG’s unflinching resolution towards customer care. It aims to elevate awareness of LG’s service policies, amplify customer gratification, and radiate the unique attributes of LG’s Service Policies.
It appears as a sequel to the successful “Last Mile” campaign that brought about remarkable improvement in LG’s after-sale services by creating a network of service centers strategically dispersed in crucial towns.
Adding another feather to its cap, LG announced the launch of its fifth Brandshop situated in T-Mall shopping mall, in Nairobi’s Lang’ata area. In a move that seems set to revolutionize the laundry business, LG has also opened its first fully-functional Smart Laundromat.