Home East Africa Ethiopian airlines makes travel easier with upgraded mobile app

Ethiopian airlines makes travel easier with upgraded mobile app

by Sharon Chepngetich

Ethiopian Airlines has launched its Ethiopian Mobile Application – customized with a suite of innovative features including document scanning, and mobile wallet for boarding pass.

Available for both iOS and Android devices, Ethiopian Mobile App is providing customers fast and accurate check-in process through document scanning feature. Boarding pass is also up for grabs from Google Wallet and Apple’s Passbook.

“Customized with a suite of innovative features including document scanning, mobile wallet for boarding pass, localization and many more, Ethiopian Mobile Application places convenience at customers’ fingertips with enhanced functionality, performance and responsiveness,” a May 20 press release reads in part.

Miretab Teklay, Director Digital, Ethiopian Airlines Group, remarked: “We are pleased that we are maintaining technological innovations to enable travel experiences be more efficient and hassle-free while optimizing travel times and minimizing costs for our global customers. Our technology team is fully committed to define the future of travel and make travel easier with Ethiopian.”

The release adds: “Customers unlock the full potential of their mobile devices and enjoy end-to-end travel services including booking their flights, paying, checking-in and securing their boarding pass as well as self-boarding.”

Multi-language app

With enhanced user experience and interface, the multi-language application turns smart phones into an all-in-one travel assistant with localized services.

With six languages namely English, French, Chinese, Italian, Spanish and Portuguese, while Ethiopian passengers can use the App in Amharic, Tigrigna and Oromifa languages.

The app has over 27 payment options including Visa, Master Card American Express, Diners Club, JCB, Union Pay and Ali Pay, the Ethiopian Mobile App gives edge to the payment industry of Africa. “Payment is now effortless, as the process of credit card data input is streamlined with scanning. Ethiopian Mobile App significantly reduces travel processes and formalities with minimal steps, data entry and visually appealing experience to other services including geolocation services and low fare search,” the press release says.

Since the initial launch of the application in December 2017, the Ethiopian Mobile App has been downloaded more 700,000 times.


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