
MaryRose joined FBW in 2010
MaryRose joined FBW in 2010
Demand for poultry products is on the rise in Kenya driven by an emerging middle-class created in existing and new urban settlements as a result of Devolution. To feed the appetite, an estimated 1.5 million birds are slaughtered weekly from a population of some 35 million fowls being fed for meeting the increasing demand.
The development is opening massive employment opportunities, especially in the rural areas with huge untapped potential according to HPP Exhibitions which is organizing the Kenya Poultry Expo, planned for May 23-25 2023 at the Sarit Centre, Nairobi.
Exhibition manager Michelle Mwangi says contrary to popular belief only chicken is reared for commercial purposes, turkeys, geese, guinea fowls and the ‘infamous’ quail are delicacies in poultry farming. In the chicken category, 75 percent is indigenous chicken, 22 percent is broilers and layers and 1% is breeding stock.
Due to the high demand and resilience of the Kienyezi chicken, the market has seen a number of varieties led by the Kenya Agriculture and Livestock Organization bred Improved Kienyeji, Kuroilers, Rainbow, Rooster Kenbro and Sasso among others.
While chicken is every farmers choice, Turkey earns more money and is the bird with rising demand at the consumer end, added Ms. Mwangi.
The shift to white meats due to health concerns has fueled a sharp increase in demand for poultry products necessitating the need for an exhibition to showcase the various birds rearing technologies and practices required for a successful venture”, said Ms. Mwangi. She added, “A growing retail sector with food branches, fast food outlets, and restaurants has created a readily available outlet for chicken and eggs completing the chain and fueling the demand”.
“We wish to bring together players in the poultry industry under one roof to give the country a chance to share the emerging technologies in the sector and to put the industry into perspective as a key player in the country’s economy, said Ms. Mwangi.
On the show will be the latest technologies and practices of poultry farming covering production, genetics, nutrition, feed, health but marketing, operations and cost management and other critical factors for successful investment in the sector.
HPP is the organizer of the world’s best flower show, IFTEX, an annual flower industry show that takes place in Nairobi.
Volkswagen has consistently developed machines that seek to fit the consumers’ needs in different regions with the best powerful cutting-edge cars and this time it is targeting young professionals essentially.
Launching its 6th locally assembled Volkswagen brand of T-Cross at DT Dobie, the VW company wants to provide comfort and technology-advanced cars made at the KVM facility in Thika, Kiambu County, and a venture that has also offered job creation.
Volkswagen brings its clients a blend of stylish design, safety features, innovative technology, and comfort-first enhancements. With a capacity for up to five adults, a multi-color digital cockpit (Topline), an 8-inch infotainment system, and LED headlamps for low and high beams add to the stylish features.
“The key safety features in both models are a rearview camera, tire pressure monitoring system, electronic immobilizer, auto-dimming interior review mirror, and park distance control that completes the drive experience,” Ndala said while launching the new Volkswagen T-Cross at the DT Doble showroom on Lusaka Road, Nairobi.
The locally assembled T-Cross SUV is a compact crossover SUV, coming in two trim specifications: T-Cross Highline and Topline, with a 1.6 liter and 108 horsepower fuel-efficient engine mated with a six-speed automatic transmission.
T-Cross has majorly focused on innovative technology offering a mobile phone interface, and wired and wireless App connection allowing the driver to connect to the digital world through the mobile phone which can be charged wirelessly by simply laying it in the Inductive charging tray.
According to Managing Director Chris Ndala, this model is made for Kenyans and will be a buddy for trip-doers as it offers comfort and compactly avails the modern touch of technology. coming after the earlier 2016 launch of the Volkswagen Polo has so far been received well by the Kenyan market.
“The long list of safety equipment includes Anti-locking Brake System (ABS), Anti-spin regulation (ASR) electronic stability control, engine drag torque control, cruise control, and electronic immobilizer,” he said.
The Highline T-Cross sells at 3,600,000.00 million (inclusive VAT) and is slightly different from the other that’s the Topline going for 4,300,000.00million (inclusive VAT).
KCB Bank Kenya has partnered with BasiGo Ltd to provide customers with access to financing to buy electric buses.
KCB customers will be able to access financing to buy BasiGo electric buses. KCB SAHL Banking customers, who are under the Shariah-compliant banking model, will also be able to purchase electric buses from BasiGo at affordable rates.
The partnership will see customers enjoy up to 90% funding with an extended repayment period of 36 months. In addition, customers will have access to embedded tracking, and fleet management gadgets already installed on the electric bus plus insurance financing. They will also get battery charging, service, and maintenance, provided by BasiGo.
“The key to getting electric buses on the road in Kenya is to make them affordable to PSV owners. The partnership we have signed today with KCB Bank is game-changing. It will allow bus owners to secure asset financing for an electric bus exactly in line with how they have been purchasing diesel buses.,” said Jit Bhattacharya, CEO and Co-Founder at BasiGo.
“With KCB’s pioneering support for this technology and BasiGo’s Pay-As-You-Drive financing, we have made electric buses more affordable and more convenient for owners to purchase and operate than a diesel bus.” added the CEO
BasiGo’s electric buses are available to purchase on a blended sale or operating lease model. Under this model, the bus is available to purchase from Ksh. 5,000,000, with BasiGo retaining ownership of the battery within the bus. The battery is subsequently leased to the PSV operator via the Pay-As-You-Drive (PAYD) subscription.
BasiGo currently offers Pay As You Drive subscriptions at a price of Ksh 20 per kilometer driven through the subscription. BasiGo mitigates the risks to PSV operators by guaranteeing battery performance and providing all charging and maintenance for the bus throughout its lifetime.
Speaking during the event, KCB Bank Director of Corporate Banking, Esther Waititu noted that the arrangement is in line with the Bank’s vision to leverage partnerships that seek to provide value to its customers.
“Entrenching sustainability in our operations means that we always consider our economic, social and environmental impact before we make any decision on partnerships and collaborations. We are delighted to partner with BasiGo as this reflects our commitment to supporting key customers to derive value from their long-standing loyalty,” Waititu said.
PrideInn Group has opened a new hotel following the acquisition of plaza hotel along Mombasa road as it seeks to tap conference tourism.
The new hotel at Athi River is a Hub for MICE Industry Revolution, and will serve the Nairobi, Machakos, and Kajiado counties to enrich the hospitality leaders’ portfolio not only locally but also to the entire continent and world.
The merger between Azure Hospitality and Pride Inn Resorts is part of its plans to increase its footprint to all 47 counties across Kenya as it stretches to accommodate the great tourism future that Kenya beholds.
This PrideInn Plaza, a luxury hotel situated in Signature Mall, hosts of up to 2000 members for conventions and conferences as it entails meeting spaces of 50,000sq meters.
The hotel boasts of spacious and tastefully designed luxury rooms and suites entailing 27 Superior rooms that go for 100 USD, ten rooms of Deluxe rooms each going at 125 USD also offering bathtubs and are quite spacious.
Family rooms are currently three each going for 250 USD accommodating a maximum of four, and 20 junior suites that go for 150 USD each offering cooking advantages and a host of a maximum of four.
It also includes eight conference halls that can host hundreds of business executives at a go. The conference halls are quite spacious each uniquely designed to fit users’ needs of design and lighting better yet at fair prices; a half-day goes for 3,000 kshs while a full day can be acquired at 3,500 kshs.
The hotel’s facilities and amenities include high-speed Wi-Fi, a multi-cuisine restaurant, a lounge, a sky view bar, and round-the-clock room services.
Hasnain Noorani, the Group’s Founder and Managing Director, said, “this launch of Pride Inn Plaza will fill the persistent gap in the meetings, incentives, conferences, and exhibitions (MICE) in Machakos and Nairobi counties primarily. Also, the development of Kenya matches the competition staged by Mauritius, South Africa, and Rwanda which are the leading in the hospitality sector while Africa has 3% of the global MICE industry. While the whole global tourism sector has 624.1 billion in the MICE industry.”
“With the ongoing recovery of the Kenyan economy, local and international companies have revived conferences. That is where we come in. PrideInn Plaza is strategically located to host conferences from any part of the country. The hotel has a conference capacity of more than 2,000 business executives,” Noorani added.
According to Noorani, the hotel enjoys direct access to and from Kenya’s main international airport, the Jomo Kenyatta International Airport, via the Nairobi Expressway. Hence is ideal for tourists staying in Nairobi or those intending to transit to other towns.
Pride Inn Plaza also enjoys proximity to the Nairobi Central Business District, which has been helped by the new expressway. The hotel is also ideal for people making a stop-over on their way to places, including Mombasa, Amboseli National Park, Tsavo National Park, and the Namanga Border as highlighted by Noorani.
The new Pride Inn branch is also ideal for exhibitions and fairs, weddings, baby showers, birthday parties, and bridal showers among others.
Pride Inn Resorts company takes over the hotel from Azure Hospitality Group under the ongoing management contract that was initiated in 2020. Under the deal, PrideInn will manage the hotels for Azure Hospitality Group, with the latter guaranteed a monthly income.
“Under the proposal, PrideInn comes in as a management company to operate the hotel on your behalf using our own company. It’s very similar to a lease model except that the monthly lease amounts vary based on the percentage of total top-line revenue generated by the hotel determined using the Global hotel software,” he said.
The management takeover of PrideInn Plaza comes a month after the group acquired PrideInn Mara Camp from Azure Hospitality Group a luxury camp located in Maasai Mara in Narok County. That sits on a 25-acre piece of land along River Talek banks and comprises 41 cottages, a 70-seater deck restaurant, a 700-hotel room capacity, and 15 safari tents.
Noorani emphasizes that the decision to take up the new hotels comes even as the tourism sector shows continued improvement in performance following the hardships caused by the COVID-19 pandemic while this being an electioneering period there is hope that it will be a peaceful election.
“Since the country’s reopening in 2021, we have seen an increase in the number of tourist arrivals into the country for conferences, sports activeties, and leisure,” he added.
Impressed by the setup of the Kenya National Convention Bureau by Hon Balala, Noorani believes that Kenya is going to soar higher under the management of Jacinta who is passionate about the sector and pushing it to greater heights.
PrideInn Plaza becomes the eighth hospitality establishment under the PrideInn badge. Others are the group’s flagship PrideInn Paradise Beach Resort and Spa in Shanzu, Mombasa, PrideInn Flamingo Beach Resort also in Shanzu, Mombasa, PrideInn Mombasa City, PrideInn Nyali, PrideInn Diani, PrideInn Azure in Nairobi and the newly opened PrideInn Mara Camp in Narok County.
The group currently commands over 800 luxurious rooms operating under two brands, namely Premium Brands and Comfort Brands. Its overall conferencing capacity is over 7,500 in just over a decade of operations, offering employment to up to 1,200 employees.
Kenya Private Sector Alliance (KEPSA) issued three cross-cutting thematic agendas to the government on fast-tracking business and economic recovery to mitigate the effects of Covid-19, a rise in food prices, and the drought question.
KEPSA urges that this can be attained through sustained business incentives which include; guaranteed security, curbing the high cost of food production, taxes, regulating reforms to ensure economic competitiveness, and a smooth leadership transition.
“We need to explore alternative markets for key products sourced from Ukraine and Russia such as edible oils, wheat, steel, and fertilizer. Kenya imports 60 percent of its wheat shortfall from Russia and the disruption of supplies has caused millers to resort to expensive imports from other source markets. Similarly, we must move away from relying on rain-fed agriculture and adopt measures to increase irrigation as part of the measures to address the impact of climate change and drought while mitigating post-harvest losses” KEPSA CEO Carole Kariuki said.
Kariuki urged on a need to take keen awareness of the impacts of Covid-19 businesswise and economically as well as a solemn need for implementation of 15% electricity price reduction, injection of capital in business by honoring bills and VAT refunds, finalization of National Tax Policy and insurance of transparency through digitization of governmental services.
“The fast and solid response in addressing the Covid-19 pandemic in 2020/2021 was courtesy of the private sector’s mobilization efforts and collaboration with government and we will continue working together to explore our common aspirations,” CS Matiangi said.
Urging that the private sector and executive arm of government collaborate to ensure that the citizens obtain the best services from all diverse sectors.
The event was convened mainly to review the progress and implementation of cross-cutting issues and sectoral reform priorities not forgetting preparedness for peaceful elections whereby the sector urged for peace and stability.
Mainly seeking to address mitigation of the food security effects of supply disruption caused by the ongoing Ukraine-Russia war, KEPSA has recommended the government lift the ban on wheat imports from India as millers explore alternate sources for wheat, maize, edible oil, and animal feed raw materials as well as temporary exemptions on import duty for maize and wheat.
KEPSA CEO Kariuki stated, “We are also asking the government to grant full exemption to bonafide food and feed millers on import duty charged on maize for six (6) months and twelve (12) months for wheat to cushion consumers and local farmers.”
The government said it was to keenly observe the macroeconomic stability by looking at unemployment, Balance of Payment (BOP), interest and exchange rates to ensure that the private sector continues to have a conducive operating environment including the implementation of the national tax policy to ensure there is certainty in tax and the medium-term revenue projections. The private sector was also challenged to task the next administration to digitize land transactions and carry land reforms forward.
Importantly to address the medium, long-term, and short-term effects of the Ukraine-Russia war and the recommendations of the committee will soon be shared with the private sector.
Dr. Vimal Shah, Chairman of the Mkenya Daima Initiative, said “As Kenya looks forward to the 2022 General elections and the evolving governance space, there is a need to collectively look and envision a prosperous Kenya with good and accountable leadership, focus on and communicate positive gains and growth opportunities for the country, and change the political, economic and social-economic narrative to one that is positive and will build the country and its people towards the aspired Vision 2030.”
As for the intensity of matters raised, CS Matiangi responded by assuring that the country is stable, safe, and secure as the places that were hotspots in 2017 are no longer hotspots.
CS Matiangi
Sharing some of the measures put in place to ensure security, and peace monitors, embedded with the Nyumba Kumi initiative to enhance neighborhood security, the government had also procured 2,720 new vehicles to enhance mobility and rapid response by the Police and other administrative officers.
According to Matiangi, 20,300 Police Officers have been recruited since 2017 with the training of security officers in public order management currently ongoing for officers who will be seconded to cover the election. A multi-agency team comprising the ODPP, DCI, NPS, CA, EACC, and NCIC has also been set up to fast-track handling of hate speech cases with 145 hate speech cases already investigated and 65 files forwarded for prosecution.
Despite the recent surge in Covid19 infection worldwide, African Airlines Association (AFRAA) has announced an increase in African airlines’ capacity.
The Airline Association has projected a 67.3 per cent increase in passenger volume compared to 2019, this with a traffic spike of 56 per cent.
The association also reports that flights in the domestic market remained bullish with the biggest share for both capacity and actual passenger carried.
“Domestic demand at 46.5 per cent outperformed intra-Africa and intercontinental which remained subdued at 31.3 per cent and 22.3 per cent for intra-Africa and intercontinental respectively,” the report read in part.
This comes just as the number of cases has been reported to be11.7 million in Africa. The recovery rate is 98.5 per cent worldwide compared to 97.7 in Africa following lifting of restrictions on covid lockdowns.
The Association also identified Five African airlines which continued their international routes expansion drive and had surpassed the number of international routes operated pre-Covid.
“10 other African airlines either re-opened suspended routes or launched new international routes. As of February 2022, African airlines had reinstated approximately 79.9 per cent of their pre-Covid international routes,” the report noted.
The Intra-African connectivity reached 72 per cent of the pre-covid level in February. It is estimated to increase to 75 per cent in March because of easing of anti-covid19 restrictions in several African countries.
New Routes
In Algeria, connectivity increased due to the reopening of many destinations particularly to West Africa.
Ethiopian airlines, Royal Air Maroc and EgyptAir are among airlines that opened new routes to African destinations in the reporting period.
Across Africa in general, passenger traffic volumes remain depressed.
However, with the relaxation of lockdown and Covid-19 restrictions in many countries, traffic is set to rise. Airline revenues remained low with many operators battling with cash-flow issues.
Full year revenue loss for 2022 is estimated at US$4.7b, equivalent to 27.3% of the 2019 revenues. In 2021, African airlines cumulatively lost $8.6b in revenues due to the impact of the pandemic, representing 49.8% of 2019 revenues.
Fuel price hike
To add insult to injury, the conflict between Russia and Ukraine has triggered jet fuel price increases globally. In Africa, the jet fuel price hike is worrying and has the potential to slow down the travel recovery.
Platts estimates that the total impact of the price increases on the overall jet fuel bill will reach $86.3 billion based on an estimated average price of $115 per barrel.
In spite of encouraging vaccination, AFRAA has announced that States should not impose mandatory vaccination as a pre-entry and exit requirement for travel until satisfactory access to vaccines and reasonable vaccination coverage is attained.
The Airline Association urges governments to remove the PCR test requirements for fully vaccinated passengers.
A new report released Wednesday finds that the Covid-19 pandemic has pushed an estimated 30 million people in sub-Saharan Africa into extreme poverty, wiping out more than five years of progress.
The damning report released during the ongoing Bloomberg New Economy Forum in Singapore, titled Long Covid: Jobs, Prices and Growth in the Enduring Pandemic, indicates that even as the continent works to resuscitate the economy, it will still not be enough to meet the United Nations’ Sustainable Development Goal of eradicating poverty by 2030 – a target that was already a stretch before the pandemic hit.
The Bloomberg Economics Special Report speaks to the challenges the Covid-19 pandemic poses for growth, inflation and development globally. A piece titled Half a Billion in Poverty and Counting: How Covid Derailed Africa’s Development Goals models how a lost year of growth has affected poverty reduction goals in Africa.
The turn of the century saw Africa’s economy on an upward trajectory due to reduced conflict, allowing for better economic policies and increased macroeconomic stability.
The International Monetary Fund and World Bank’s Heavily Indebted Poor Country Initiative in the early 2000s led to a substantial reduction in debt levels, freeing up domestic resources and improving donor relations. Increased trade and buoyant commodity prices also played a role, with GDP per capita in resource-rich countries growing twice as fast.
This resulted in better living standards for the populations — people became healthier, access to basic services such as water and sanitation improved, school enrolment increased, and the share of people living below the World Bank’s extreme poverty line of $1.90 per day fell from 58% in 2000 to 42% by 2015.
Since 2016, growth has faltered. The slowdown started a year after the adoption of the Sustainable Development Goals — the universal call to eradicate poverty by 2030 through progress on 17 integrated goals that range from health, education, inequality and climate change. Sub-Saharan Africa continues to lag behind on most of the goals. Most notable is the lag in poverty reduction; before the pandemic in 2019, Africa had more than 60% of the world’s 700 million poor.
The Covid-19 pandemic threatens to throw the region further behind. In 2020, sub-Saharan Africa plunged into its first recession in more than 25 years, erasing at least five years of progress in fighting poverty.
Economists forecast that lost ground won’t be recovered until 2024, when we expect per capita output to return to pre-pandemic levels. Sluggish vaccine rollout means many countries will continue to deal with virus outbreaks that delay the safe reopening of their economies.
Rising debt service costs will continue to squeeze out much-needed development spending even when the virus effects fade.
The persistent impact of the pandemic on incomes means the poverty rate would translate into almost 25 million more people living in poverty, compared with pre-Covid estimates.
To make notable progress on poverty eradication, Africa will require immense support from the international community given the region’s limited resources. To address this gap, funding from official creditors including the IMF, the largest providers of external debt, remain crucial for sub-Saharan Africa.
Over the past 20 years, China has become one of the largest creditors on the continent and has seen its share of debt owed rise from about 40% in 2010 to more than 63% at the end of 2019. The West’s share meanwhile, has halved from around 30%.
Beijing is now looking to deepen its ties with the region through the Belt and Road Initiative, a plan to advance development priorities by investing in infrastructure projects around the world. More than half of the 60-plus recipient countries are in Africa, increasing incentives for China to play a bigger role in the sub-Saharan area’s fight against poverty.
Done right, increased engagement with China promises to build needed infrastructure and open new routes to trade, helping deliver on Africa’s poverty reduction goals. Done wrong, it threatens to add to the debt and block the development of native manufacturing industry, adding to the region’s many other challenges.
The Bloomberg New Economy Forum in Singapore is convening over 495 participants in-person and virtually including public and private sector leaders from around the world, including representatives from Africa to contribute to new thinking on pathways toward a global recovery as the world reels from the impact of the COVID-19 pandemic.
Joining from the Forum’s new, innovative group of Bloomberg New Economy Catalysts are Mayor Yvonne Aki-Sawyerr OBE (Mayor of Freetown, Sierra Leone), Shamim Nabuuma Kaliisa (Founder and Executive Director of Chil Artificial Intelligence Lab, Uganda), Alloysius Attah (Chief Executive Officer and Co-Founder, Farmerline, Ghana), Nthabiseng Mosia (Co-Founder, Easy Solar, Sierra Leone) and others.
NESCAFÉ on Wednesday emerged the winner in the coffee category, as chosen by Kenyan consumers, during the 2021 Kenya Beverage Excellence Awards (KBEA).
The KBEA event that took place on 24th September 2021 at Movenpick Hotel, Nairobi recognize, celebrate, and award excellence and innovation across every category of the Kenya beverage industry.
The awards are aimed at enhancing creativity and excellence in the branding and packaging of the products as a way of creating a healthy competitive advantage across the board.
According to Ng’entu Njeru, Nestlé Kenya Managing Director NESCAFÉ is one of their purpose-driven brands that is committed not only to delivering the best quality coffee, but also supporting the farmers and communities that grow their coffee.
“We have been partnering with and supporting local farmers and communities through our NESCAFÉ Plan, which we launched in 2011. Through various trainings on good agricultural and processing practices as well as financial literacy programs, we have supported 50,000 farmers to establish and sustain their businesses, improve their livelihoods and as part of our women empowerment initiatives, trained over 8,000 women farmers,” added Njeru.
Additionally, to support the local coffee industry and increase job creation within the Kenyan coffee sector, NESCAFÉ has expanded its portfolio to include a new product, NESCAFÉ 3 in 1 Creamy White, that will be locally manufactured.
Although different sectors were exposed to and impacted in diverging ways to the extensive changes of the COVID-19 pandemic, Small and Medium Enterprise (SME) confidence across most sectors is on the rise, according to the latest research by Mastercard.
The inaugural Mastercard Middle East and Africa (MEA) SME Confidence Index found that 74% of SMEs in construction and manufacturing are optimistic about the next 12 months. Confidence levels were highest among businesses in retail, closely followed by food, beverage and entertainment. Construction and manufacturing had the best forecasts, with 76% of SMEs projecting revenues that will either grow or hold steady. Half (50%) are projecting an increase.
Access to training, credit and data key for future growth
As many regional economies gradually enter the normalization and growth phase, and social restrictions continue to ease, small and medium sized businesses in the MEA region’s construction and manufacturing sector have identified upskilling staff (56%), easier access to credit (56%) and better data and insights (52%), as the top drivers for growth. This highlights the opportunities for small businesses that arise from both internal transformation as well as industry regulations and trends.
Making sure that SMEs have all the support they need to go digital and grow digital is a key focus for Mastercard. The company works closely with the government, financial organizations and the wider business community to create opportunities for the small business sector.
Solutions that go beyond getting paid
For many small businesses, reducing their dependence on cash through digital payments acceptance, has played a major factor in being able to get paid and maintain revenues.
Mastercard offers technology, data-driven insights, consulting and predictive analytics solutions to empower businesses to acquire new customers, enhance customer loyalty and improve operations.
Mastercard has pledged $250 million and committed to connect 50 million micro, small and medium size businesses globally to the digital economy by 2025 using its technology, network, expertise and resources in support of the company’s goal of building a more sustainable and inclusive digital economy. As part of these efforts, Mastercard is focused on connecting 25 million women entrepreneurs.
“As manufacturing and construction businesses continue to build back better through a combination of digital transformation and people development, they are also encouraging other SMEs in this sector. At Mastercard will look forward to a seamless continuation of supporting the SME ecosystem, providing the payments technology infrastructure and wider business solutions that will spur wide, inclusive growth of the digital economy,” said Amnah Ajmal, Executive Vice President, Market Development, Middle East and Africa, Mastercard.
Rising costs and maintaining staff among concerns
When asked about the main thing that keeps them up at night, 54% of regional SMEs in construction and manufacturing mentioned the challenge to maintain and grow their business was their top issue. Looking at concerns over the next 12 months, six in ten (60%) identified the rising cost of doing business, while 47% cited access to capital.
From an operational perspective, concerns for the next year include maintaining current staff levels (47%), training and upskilling staff (44%), finding the right talent for new needs (39%) and mental and physical wellbeing (39%) – highlighting the growing trend around the development of people as a key theme for small business success.
Benefits of a cash-free economy
Growing confidence levels in digital as a business imperative, is tied to a deeper understanding and wider recognition among SMEs of the advantages that result from a growing digital economy. When asked about the biggest benefits of a cash-free economy to their businesses, SMEs in construction and manufacturing stated the ease of not processing cash (48%) and more convenient payment of suppliers and employees (47%).
The area where most construction and manufacturing businesses in the region say they now need support, is in help managing or upskilling teams (55%). SMEs in this sector also want access to a wider range of financial services (55%) and effective regulatory support from government (54%).
As consumer trends evolve in a post-pandemic world, businesses must adapt and prepare for the future. Late last year, a Mastercard study showed that 73% of consumers in the Middle East & Africa are shopping more online than they did since the start of the pandemic. Furthermore, new payments methods are gaining ground and 9 in 10 shoppers would consider making a purchase with an emerging payment technology over the next year, including cryptocurrency, biometrics, contactless, QR codes, digital wallets and wearables.
Consumer passion for the environment is also growing, with 7 in 10 believing it’s more important for businesses to do more for the environment, and 25% in the Middle East saying they would stop buying from businesses that do not behave sustainably.